Better Reykjavík is an online consultation forum where citizens are given the chance to present their ideas on issues regarding services and operations of the City of Reykjavík. Anyone can view the open forum and registered users who approve the terms of participation can participate in the forum. Registered users participate in the consultation forum by presenting their ideas, viewing other users‘ ideas, arguing issues, voicing their opinion and by rating ideas and argumentation by supporting or opposing them.
In addition, the top rated idea in each category is addressed in the appropriate standing committee every month (the categories are tourism, operations, recreation and leisure, sports, human rights, art and culture, education, transportation, planning, administration, environment, welfare, various).
The participatory democracy portal Hverfið mitt (My Neighbourhood), is one of the city’s first smart projects, enabling city residents to present their ideas and vote on ideas to be implemented. The result is decision making based on the needs of city residents.