Smart City Update from Turku: Turku Recognizes potential in AI: Revolutionizing City Operations and Enhancing Citizen Services

Seizing the transformative power of process automation, including AI, the city of Turku is charting a course towards a future that is not just smarter and more efficient, but also finely tuned by the deeper understanding to citizen’s needs.

The city of Turku has recognized the potential of AI to revolutionize the way cities operate and deliver services to their citizens. Through the utilization of AI, Turku aims to streamline its processes, reduce costs, and improve the quality of services provided to its residents and local businesses. This development presents escalating requirements for data and implementation processes.

In the latest city data management strategy, Turku has identified a need for mapping options for process automation. The city is already launching its initial pilots and testbeds for AI, aimed at supporting the digital transformation of its services and operations. The goal of these early steps is to create a stable, efficient, and secure foundation for a more extensive and comprehensive implementation of AI-based services. Establishing a robust base for AI implementation requires not only developing a deep understanding of the role of data in different AI applications but also improving and digitalizing processes.

Guidelines for Safe and Effective Expansion of AI

To effectively and safely expand automation in city operations, a model procedure for deploying AI and automation guiding policies will be developed. The aim of these guidelines is to facilitate the creation of city-wide scalable solutions based on AI and other forms of process automation. Furthermore, this framework will direct implementation of different forms of automation towards targets where benefits are the most significant.

One key area where AI can be effectively deployed is in managing the city's infrastructure. By implementing smart city technologies, Turku can employ sensors and data analytics to monitor and optimize the performance of its transportation systems, energy grids, and other vital infrastructures. This will enable the city to reduce energy consumption, improve traffic flow, and enhance public safety.

In addition to infrastructure management, AI can also be used to enhance the efficiency and effectiveness of the city's public services. For instance, by deploying chatbots and other AI-powered tools, the city can offer citizens round-the-clock access to information and services. This will help to reduce wait times and improve the overall accessibility of services for citizens.

In summary, the use of AI in the city of Turku has the potential to transform the way the city operates and provides services to its citizens. By leveraging the power of AI, the city can deliver better, more efficient, and personalized services to its residents. This not only enhances the quality of life for the residents but also makes the city a more appealing place to live and work.