Many cities are today describing themselves as “smart cities”. But how do you know a city is smart? In Stockholm we describe a smart city as a city that utilizes digitalization and new technology to simplify and improve the life for its residents, its visitors and business. In the smart city, new smart services are constantly created to make the city even better. A smart city is a sustainable city. The smart city is made possible through connectivity, publicly accessible data, IT platforms that can communicate with each other, sensors and other technologies.

To improve life for residents, visitors and business, we need to know their needs and develop the smart city from that. In Stockholm, the Openlab, use user-centred methods to develop the city. Other cities are using other methods.

This project will describe the methods that are used at Stockholm Openlab and other “labs”. In the end we will answer the question if we could define “The best Nordic Open Lab”?